It'll move your NPS like nothing else
Include it free in your survey.
Analysis and action in seconds.
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Proven. Scientifically and in practice.
So effective, because it was developed with Professor Wilhelm Salber.
Successfully applied and refined with leading organisations for 20 years.
Proven science, proven practically
+5 point NPS
in four months
Try it free. 3 simple steps.
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Include the six short statements in your next survey (we're also happy to set up a quick survey for you).
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Export the data to Excel
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Drag and drop it with us into the automated Analyser
We guide you through the process and show you what actions you could take.
I have worked with NPSbuilder for over 20 years across all organisations I worked with.
It's a powerful tool at a strategic and touchpoint level.
Ben Holgate
Director of Marketing & Brand (AWB, Plan International,
IDP International, MS+)
What drives your NPS & Trust most
Powerful
NPSbuilder uses TrustLogic.
It's the correct psycho:logic of how trust forms in our minds. It shows you what's most important to your customers to trust and recommend you more - and how to action the insights.
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TrustLogic:
The more I trust you, the more I recommend you, buy from you and be loyal.
Affordable
Guided pilot
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FREE
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DIY
For small teams
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onboarding
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unlimited survey module use
- DIY Analyser 10 data cuts
- 1 seat NPSbuilderAI
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US$ 3,000 annually
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Full-service study
Let us do it for you.
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we conduct the study for you. Analysis, recommendations, action examples
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unlimited survey module use per year
- DIY Analyser 30 cuts per year included
- 5 seats NPSbuilderAI for the year
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US$ 9,000
Enterprise
Move the needle at scale
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first full-service study. Conduct, show how to analyse and action
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onboarding for research and implementation teams
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unlimited survey module use
- unlimited DIY Analyser (you and your partners)
- 100 seat NPSbuilderAI to move the needle fast - included
- account management and advice
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US$ 15,000 annually
About
Headquartered in Melbourne, Australia and led by Stefan Grafe, we've been pushing the science and application of building trust to improve the NPS and bottom-line results for over 20 years.
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Our focus lies in empowering our clients' teams and those of their partners and help them in brand development, CX, Sales & Service Performance, People Engagement and Reputation Management.