We make it easy for you

For more than 20 years, we’ve helped build outstanding brands, experiences, and marketing programs for our clients – and trained their teams in using NPSbuilder®.

​​

It works well for them, because NPSbuilder® has consistently proven to drive between 75% and 85% of our clients’ NPS, Trust, and Reputation. Levels above 60% are considered highly accurate – and exceeding 70% is rare. That’s why NPSbuilder® gives you commercial robustness that’s second to none.

​​

But researching and analysing NPS and Trust drivers used to be incredibly time-intensive – and so was the training. Imagine thousands of frontline and marketing teams trained across the globe.

​​

Now, with our automated NPSbuilder® Driver Analysis, what once took weeks now happens in seconds. And the months it used to take to train client teams? Gone. Our NPSbuilder® AI – trained in our NPSbuilder® methodology, powered by the latest AI models and integrated with Google Search – is your on-demand Trust Expert. It instantly creates high-trust content for any function, from frontline service to brand marketing to CEO speeches.